Press Release

CUSTOMS FUN FEATURE - Word Scramble Answers

Answers to the Newspaper Supplement - Word Scramble

  6. DUTY
  9. CARGO
  14. EXPORT
  17. PERMIT
  23. BREACH


Spiritual Church Service kicks off Customs Week activities

The Jamaica Customs Agency annual customs week church service ensured a vibrant and spiritual start to this year’s Customs Week activities as staff and stakeholders gathered, mostly online, to praise and worship on Sunday.

The ceremony, held under the theme “Scaling up Customs Digital Transformation by Embracing a Data Culture and Building a Data Ecosystem,” was attended by State Minister within the Ministry of Industry, Investment and Commerce, the Hon. Dr. Norman Dunn, State Minister within the Ministry of Finance and Public Service, Hon. Marsha Smith, CEO/Commissioner of JCA, Velma Ricketts Walker, head of public sector department and agencies, the diplomatic community, key stakeholders, staff of the JCA and friends.

In his greetings, Minister Dunn commended the JCA for the successful implementation of various digital platforms that were achieved through coordinated efforts with other agencies.

“Major commendation must be given to the JCA for the digital initiatives already implemented that are enabling the public sector to serve better, for example, the Jamaica Single Window for Trade (JSWIFT) – a collaboration with our Border Regulator Agencies, that creates a single ecosystem for trade locally and internationally,” Minister Dunn said.

“JSWIFT is an important step in the right direction, as this single access point allows for easier submission of documents, along with the improvements to the ASYCUDA systems,” he added.

He said, too, that the implementation of these initiatives amidst the global health crisis “speaks to the visionary leadership and committed team at Jamaica Customs.”

Meanwhile, the CEO/Commissioner of the JCA, Velma Ricketts Walker, in deliver her customs week message, reminded the congregation (virtual and physical) to “reflect on the past year and be spiritually re-ignited for the rest of the year and beyond.”

Commissioner Ricketts-Walker also acknowledged the many challenges brought on by the global pandemic, and thanks the JCA employees for adapting to the new paradigm.

Additionally, a minute of silence was observed for Brian Andrews, Paul Thompson, and Carol Caseman, staff members who died recently.

Each year the international customs community celebrates International Customs Day (ICD) in recognition of the vital role of customs officials in handling the flow of goods across international borders. Other activities planned in celebration of this year’s Customs Week are the Employees’ Reward and Recognition Awards, launch of JCA’s Podcast Series, Newspaper Supplement and Staff Vybz Day.



JCA wins gender challenge award

The Jamaica Customs Agency (JCA) was awarded on Monday, January 24 in the "Most Innovative/Creative International Men’s" category for their submission to the Bureau of Gender Affairs’ Gender Challenge.

The award is organized by the Bureau of Gender Affairs, a division of the Ministry of Culture, Gender, Entertainment, and Sport that has, among its missions, the recognition of women and creates avenues for their full integration in national development.

Accepting the award on behalf of the JCA, Princess Sinclair, Director, Organisational Development said, "the award was well received by the Jamaica Customs Agency, and it reinforces the Agency’s commitment as a partner for gender equity and diversity at the local and regional level."

With an equal-opportunity recruitment process, the Agency has a diversified workforce which drives its growth and development. Today, women represent more than 60% of the staff at the JCA, far exceeding Jamaica’s 46% of total women in the labour force as reported by the World Bank in 2020.

"We are proud that we have a diversified multi generational workforce that comprises 68% females (general population) and 64% at the senior management level.

To ensure an inclusive and friendly workplace, the Agency adopts several gender sensitization strategies that explicitly oppose sexual harassment, with dedicated policies to further promote a healthy work environment for all employees. At present, 98% of senior management has been fully sensitized.

The Jamaica Customs Agency plans to continue the use of creative and innovative strategies to implement gender mainstreaming activities within its operations.



Online Public Forum on Incentives and Productive Inputs Relief

Focus: Online Public Forum on Incentives and Productive Inputs Relief 

Theme: Incentives and Productive Inputs Relief - Who Stands to Benefit?


The Jamaica Customs Agency will, on Thursday, October 14, 2021, host its 'Triple C' Series - 'Click, Connect and Converse with Customs,' with focus on Incentives and Productive Inputs Relief (PIR).  Key emphasis for this forum, will be on primary producers and manufacturers, particularly micro and medium-sized enterprises.  The forum is slated to begin at 10:00 a.m. and last up to midday. 

The forum will seek to demystify and clarify any misunderstanding about who can benefit from incentives and PIR. Therefore, the main presentation will include legislation governing incentives and PIR, the criteria/requirements to benefit, the application process and procedures, categories of beneficiaries, types of incentives available, etc. As is customary, the forum will include staff, external stakeholders - local and overseas, and private and public sector entities.  

The registration for this forum will be done by way of the JCA's website and as such I am soliciting your help to establish the registration portal to facilitate same this Thursday. For the most part, except for the topic and theme, all other fields remain the same. Please see the following verbiage and guide for your perusal. I will also ask Mr. Williams to establish and provide you with the link for the portal before hand. 

Click here for the presentation.

'Jamaica Customs - Keeping Our Customers in Focus' 

#CustomsCares #CustomsConnectingwithCustomers



JCA Implements Second Phase Of AEO Programme

The Jamaica Customs Agency has embarked on the second phase of its Authorised Economic Operator (AEO) Programme with the recent launch of the exporter component of the programme.

The AEO Programme is a supply chain security programme that deals with implementing security measures along the supply chain in international trade, with a focus on containerised shipments in particular. The programme is for everyone within the supply chain including importers, exporters, warehouse keepers and brokers.

Speaking in an interview with JIS News, Manager of the AEO Unit at the Jamaica Customs Agency, Ms. Karen Wilson, explained that the agency has been operating the AEO Importer programme since 2014.

Under that programme, prospective members are required to import a minimum of six full containers per annum and implement the AEO security requirements as part of their organisational protocols and processes.

The new Exporter Programme has a number of requirements, such as export of Full Container Loads (FCL) – at least one per annum, be a registered business with the Government of Jamaica and actively trading for at least three years, completion of all AEO security requirements, compliance with revenue payments and legal obligations of the various government agencies and they must sign a Memorandum of Understanding (MOU) with the JCA.

A pilot programme took place in April followed by sensitisation of the main stakeholders in May.

“What we have done is add those importers who are currently on the Importer Programme, who also export and have expressed an interest to be a part of the programme,” Ms. Wilson stated.

“We have had those exporters added to ASYCUDA as AEO Exporters. They would continue to receive expedited service from both sides, both the importer and the exporter side of things in relation to the processing of their documentation,” she added.

The AEO Manager pointed to the Jamaica Single Window for Trade (JSWIFT) portal which includes the processing of all declarations and requirements from the trade regulators (import and export) in one central portal.

“With this portal, it is like a virtual one-stop shop, everything is going to be processed through JSWIFT. There will be continued examinations of exporters when the goods are leaving the country, just to ensure that no compromise occurred, but is going to be less intrusive” Ms. Wilson explained.

The AEO Unit Manager explained that companies will be receiving a certification which is internationally recognised by all member countries of the World Customs Organisation (WCO) that have implemented the AEO programme.

“This certification allows for exposure to new markets because we find that with things occurring in terms of security throughout the supply chain, companies are now specifically seeking out other companies that are implementing security measures along their supply chain so they tend to be shifting to do more business with companies that are AEO Certified,” Ms. Wilson explained.

Future benefits of the Exporter Programme include Mutual Recognition Agreements with other countries, which will facilitate seamless movement of goods across third party country borders.

The steps in the application approval process are: risk assessment of applicant; interview and validation of security requirements; recommendations for approval or denial of application; signing of MOU and awarding of certificate.





Closure of Offices August 17, 2021

All Stakeholders

Please be advised that due to Tropical Storm Grace, the Jamaica Customs Agency will be closed for regular business at its head and corporate offices in Kingston at 1:00pm today - Tuesday, August 17, 2021. Sea Port operations have also been impacted. We encourage you to undertake your transactions online. Regular business operations is expected to resume this Wednesday. The JCA will continue to provide updates, as required. Do stay safe as we continue to keep focus.




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Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.


Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

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2-4 King Street, Kingston
Phone: 876 948 5151

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