Press Release

Valuation Appeal Process



An importer may request a review of the decision made by the Valuation Verification Unit (VVU), if dissatisfied with the value determined as the price actually paid or payable for the goods when sold for export to Jamaica.

Reference: Section 19 of the Customs Act

Follow the Steps listed below;

  1. Refer your case to the Manager of the Valuation Unit for review with any additional documentation that could assist with the determination of your transaction value.  
  2. If dissatisfied with the review, request to have your case heard at the Internal Review Committee (IRC) Meeting, held twice per week at the Head Office, Jamaica Customs Agency.
  3. If dissatisfied with the decision of the VRC, you may appeal to the Tax Appeals Department (TAD) within thirty (30) days of receiving the Commissioner’s decision.
  4. If dissatisfied with the decision of TAD, you may appeal to the Revenue Court within thirty (30) days of the date of receiving that decision.


NB: It is advisable that you:

  • Commence with the clearance of your goods  by making payment of the import duties payable on the declared value and
  •  Make a deposit of the additional duty payable on the value adjusted, while you go through the appeal process;


Disclaimer: The Jamaica Customs Agency will not be liable for demurrage/storage fees incurred during the appeal process


For further information contact:

The Valuation Unit
The Customer Service Unit
Tel: 922-5140-8/1-888-customs (2878667),
Visit our website at Jamaica Customs Agency website at

Customs addresses Online (ePayment) Delays to the Automated System for Customs Data - ASYCUDA World

The Jamaica Customs Agency (JCA) wishes to advise our valued clients of resolution to the nuance surrounding inconsistent service while using the ePayment portal. The escalating reports from end users commenced on Thursday August 26th resulted in resources being immediately dedicated to identify and resolve this anomaly. Notifications were issued to the Customs Brokers Associations, Couriers, Shipping Association of Jamaica and other stakeholders alike advising of such matters.

A meeting was convened with the President of the Customs Brokers & Freight Forwarders Association of Jamaica, Ms. Marcia Bent, to update her first hand on the challenges and corrective measures taken. Based on concerns expressed, it was further agreed that offline system protocols were also to be extended as discussed and agreed. The JCA has since rectified the cause and restored normalcy of all online payment services. The Agency regrets any inconvenience caused and assures our clients of our continued commitment to quality services.



Jamaica Customs Warns Public of Motor Vehicle Auction Email Scam

The Jamaica Customs Agency (JCA) wishes to advise the public of an email scam purporting to be from Major (Ret’d) Richard Reese, CEO/Commissioner of Customs bearing the email address, informing persons of the sale of motor vehicles that are allegedly on auction by the Commissioner.

The email contains information about 2014 vehicles in showroom conditions to include payment information, deadlines for payment and processing of paperwork, and a bank account number.

The Commissioner is reminding the public that all Public Auctions are advertised in the newspapers 30 days prior to the date of the auction sale and all payments – cash or Managers’ Cheque must be paid directly at the Jamaica Customs Agency Cashier on the day of the auction. All cheques must also be written in the name ‘Collector of Customs’.

He further indicated that at no time should persons make payments to any person or entity, outside of these accepted payment channels.  

Additionally, the Agency or the Commissioner will at NO TIME use an email to communicate to anyone or the public regarding auction sales.

The Commissioner further advises that the JCA will not sell any item or good, outside of the guidelines that are laid out in the Customs Act and its Regulations.

He further informed that any item placed on auction, such as a motor vehicle, which is not sold at that auction is put up for resale by the JCA, at a subsequent auction.

All persons wishing to participate in an auction must register through the JCA. Registration takes place at the Queen’s Warehouse - 230 Spanish Town Road; Queen’s Warehouse - Norman Manley International Airport; and Queen’s Warehouse - Sangster International Airport (SIA); Monday – Friday between the hours of 9:00a.m. and 3:00p.m.  Registration of bidders closes at 3:00 p.m. on the day prior to an auction.

Applicants are required to submit the following:

  • Two (2) passport sized photographs
  • TRN Card
  • Valid ID (Driver’s Licence, Passport or Electoral ID)
  • Bidder’s registration fee of Two Thousand Dollars ($2,000.00), after which the bidder will be issued with a Bidder’s Registration Card which expires on December 31st of each year.

All motor vehicles are sold through a competitive bidding process and no individual Bidder is accorded special treatment.


Mandatory use of Automated System for Customs Data (ASYCUDA World) for Commercial Exports at the Port of Kingston Effective May 11, 2015

The Jamaica Customs Agency (JCA) commenced piloting of the export functionalities of its automated system, ASYCUDA World in December 2014. ASYCUDA World System provides for Customs Declarations and all supporting documentation to be submitted electronically.

The JCA has taken specific measures to ensure that end-users are equipped with the capacity to use the system. We have also partnered with JAMPRO to provide client support to registered Exporters who require assistance in preparing Commercial Export Declarations.

Customs Agency Surpasses Revenue Target for First Quarter of 2016/17 Financial Year (FY)

The Jamaica Customs Agency (JCA) continues to be the second largest financial contributor to national development, with the organisation realising a net revenue of $44.422B, during the first quarter of the 2016/17 Financial Year (April to June), surpassing its target by $2.469B or 5.9 per cent.

When compared to the first quarter of the financial year 2015/16, the JCA has recorded growth in its net revenue collection by 14 per cent or $5.406B, up from $39.016B in 2015.

The major tax items - Import Duty, General Consumption Tax (GCT) and Special Consumption Tax (SCT) all performed positively relative to the targets for the quarter and prior year. At the end of June, the collection in respect of Import Duty was 5.4 per cent above the target while GCT and SCT were 9.35 per cent and 8 per cent respectively above the targeted collection. The growth rates in the revenue from these respective tax items, relative to the previous year, were 29 per cent, 15 per cent and 7 per cent respectively.

The non-tax revenue items also recorded similar positive performances against the target and previous fiscal period. Collectively, the non-tax revenue totalled $3.557B and was $139.6M or 4 per cent above the target of $3.417B. The growth in the non-tax revenue relative to the previous fiscal period was 6 per cent or $186.421M.

The drivers of the quarter’s revenue were automotive diesel oil, motor spirits (unleaded 87 and 90), cigarettes and motor vehicles. Other significant contributors included cellular phones, tiles, bus and car tyres, motor vehicle parts and accessories, communication apparatus, lubricating oils, televisions and refrigerators.

The contributory factors to the Agency’s revenue outturn included growth in the tax base, new tax measures and improved compliance effectuated by the Automated System for Customs Data (ASYCUDA World), Jamaica’s premier electronic trade system.

The principal tax base, the composite of the cost, insurance and freight (CIF) values of imports, grew by 20 per cent or $25.495B, to $150.867B in 2016, up from $125.372B in 2015. The growth in the CIF values may be attributable to, inter alia, greater business and consumer confidence resulting in higher trade volumes; the continued depreciation of the Jamaican Dollar against the currency of our major trading partner, the United States of America and mandatory declaration of freight charges by shippers.

The targeted collection of $48.513B for the second quarter of FY2016/17 has increased by 16 per cent over the first quarter. Whilst there are mitigating circumstances to the achievement of the second quarter’s target, there exist equal opportunities for the augmentation of the tax base and consequently the tax revenues to be collected by the JCA.

The JCA is committed to ensuring that it contributes to the GOJ’s achievement of all fiscal targets of the economic programme being pursued and as such it continues to ensure the strict application of the Customs laws and affiliated legislation while implementing efficient and cost–saving procedures for our valued stakeholders.

Customs e-based system to further improve Countrys trade and travel capacity –ASYCUDA now fully enforced at Ocho Rios, Falmouth Piers

The Ocho Rios Pier in St. Ann and Falmouth Pier in Trelawny are the latest ports to benefit from full implementation of the Automated System for Customs Data – ASYCUDA World – by the Jamaica Customs Agency (JCA), as the entity continues to roll-out its electronic based system at its satellite offices island wide.

Since April 1 this year, the project has being fully implemented at the major ports of entry in Kingston and St. James.

Other satellite offices to benefit from the full implementation of ASYCUDA World by the end of July 2016 are Port Royal – Kingston, Ian Flemming International Airport – St. Mary, Black River – St. Elizabeth and Mandeville – Manchester.

Parcels Post (Central Sorting Office) – Kingston, Duty Free Shops at the major international airports and transshipment zones will also benefit from the implementation of ASYCUDA World.

All private passenger aircrafts and small fishing vessels will also be incorporated in the use of this e-based system.

ASYCUDA World has significantly transformed the JCA’s businesses processes in several areas, including the submission of manifests and declarations, payment of duties and taxes and facilitating e-based risk assessment, coordinated inspections, the release of cargo and performance management and reporting, particularly as it pertains to data retrieval and analysis by the Agency.

CEO/Commissioner of the JCA, Major (Re’td) Richard Reese has expressed full confidence in ASYCUDA World, which he said will promote better risk assessment and management, facilitate faster clearance of cargo and significantly reduce and ultimately eliminate revenue leakage.

“ASYCUDA has played and will continue to play a significant role in ensuring that the Government receives what is due, as the system’s capacity to assign for instance, correct Tariff codes to goods, as well as to accurately undertake fees, tax and duty calculations will reduce error, which is more likely in a paper intensive environment,” he pointed out.

Since April this year, ASYCUDA World has significantly reduced clearance time by more than 50 per cent for low risk commercial consignments. The average time from payment and selectivity to processing of documents and release of cargo has been reduced from 54 hours to 26 hours.

Authorised Economic Operators (AEO) consignments continue to enjoy a one hour clearance time.

Major Reese, in commenting on Jamaica’s reduced ranking on the World Bank’s latest Logistics Performance Index (LPI), said that while the Index looked at all areas in the logistics chain covering air and sea travel, he expects that the use of ASYCUDA World will result in marked improvements in efficiency, as measured primarily by speed, simplicity and predictability of Customs operations, ultimately, positively impacting the country’s LPI ranking overtime.

The Customs dimension of the LPI encompasses more than procedures peculiar to the JCA as it also involves other agencies and entities providing various services at our ports.

Importantly, the integration of ASYCDA World and the Port Community System (PCS) will further enhance efficiency on the ports and has poised Jamaica to take greater advantage of the transshipment opportunities that will exist with the recent opening of the Panama Canal.

The Commissioner commended the ASYCUDA World Project team and JCA employees, for ensuring that the core processes of the project was fully completed within the requisite time-line.

He has also extended appreciation to the Customs Brokers fraternity, importers, exporters, port operators, partner agencies and all other stakeholders for their support.

Queen’s 230 Warehouse Auction Notice

Effective December 1, 2015, all items placed on an Auction List by the Jamaica Customs Agency (JCA) will remain on said list until sold, unless otherwise directed by the CEO/Commissioner of Customs in accordance with Section 88 (2) of the Customs Act which states:

          “Where any goods are deposited in a Queen’s Warehouse under the provisions of this Act and the same are not entered for warehousing or delivery from such Queen’s warehouse within three months after such deposit, or within such further period as the Commissioner may direct, and all charges for removal, freight and rent and all other expenses incurred in respect thereof duly paid, such goods may be sold by public auction after one month’s notice being given by publication in the Gazette”.

For additional information, persons may contact us at: 922-5140-8, ext. 3031; or email:




New Provisions of Customs (Amendment) Act 2014 Now in Force; Updates to ASYCUDA World on Stream

Operators of Private Bonded Warehouses are hereby advised that in keeping with the new provisions under Section 6 of the Customs (Amendment) Act 2014, effective immediately, duties will be levied at the rate of duty prevailing at the time the goods are being removed from the warehouse and not at the time the goods are entered for warehousing, as was previously the case.

Additionally, Section 7 of the Customs (Amendment) Act 2014 provides that the value of the goods (in Jamaican Currency) is determined by the use of the applicable Exchange Rate at the time the Declaration removing the goods from the Private Bonded Warehouse, is registered with ASYCUDA World.

CEO/Commissioner of the Jamaica Customs Agency (JCA), Major (Ret’d) Richard Reese, stated that these new provisions are in keeping with current international standards and practices that will make the Agency compliant with the latest World Trade Organisation’s (WTO) Trade Facilitation Agreement. The new provisions also standardize the rules applicable to goods under Suspense Regimes.

He further noted that with the new provisions, no preferential treatment is given to warehouse operators who would previously have had a competitive advantage over other importers who do not place goods in a Private Bonded Warehouse.  As such, he noted that, “everyone is now operating on a level playing field.”

In the meantime, updates to the ASYCUDA World System now require that all Customs Brokers must download and install the C87 EELS Broker Application Ver. from the CASE web portal prior to submitting their C87 Declarations to the JCA.

It must be noted however, that all C87 Declarations lodged prior to this update are available for review, payment and subsequent release of cargo if they are free of discrepancies.

Customs Brokers and importers are invited to contact the JCA’s ASYCUDA World Helpdesk at 750-3030 or 922-5140-9: ext. 3127, 3133, or 3143, if they have any questions or are experiencing any challenges.




Jamaica Customs Exceeds Target for the Month of April 2015

Kingston, Jamaica: 

Jamaica Customs has commenced the new Financial Year 2015/16 by exceeding the Ministry of Finance and Planning (MOFP) revenue target of $11.225B, by collecting J$12.937B, in gross revenue. The target was surpassed by J$1.7B or 15%. This is an increase of $2.097B or 19% when compared with the same period last year. Net revenue collections were $11.452B which is $227M or 2% above MOFP target. This is an increase of $1.206B or 12% when compared with the same period last.

At the end of the Financial Year (2014/2015), net revenue collections stand at J$143.280B which is $503M or 4% of the overall MOFP target of J$142.777B. Gross collections were $158.743B which is $15.966B or 11% above the target. When compared to the same period (2013-2014) previous year net revenue increased by $14.458B or 11% while gross revenue increased by $20.215B or 15%. This was achieved despite additional waivers and incentives of $9B granted to the productive sector and reduction in duties on motor vehicles 2000cc and up, Phablets and the 50% Customs Administration Fee (CAF) applicable to manufacturers with respect to intermediate goods without revision of targets.

For the upcoming Financial Year 2015/16, Jamaica Customs continues to improve its business processes through automation with the implementation of the Automated System for Customs Data (ASYCUDA World) which will result in greater efficiency and client service improvements, as we facilitate trade and protect our borders for the ultimate goal of collecting much needed revenue; thus assisting in stabilizing the Jamaican economy.






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Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.


Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

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Friday: 8:00am - 4:00pm

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