Latest News

JAMAICA CUSTOMS TO CLOSE ITS NEWPORT EAST AND KING STREET OFFICES THIS MON - AUGUST 10

FOR IMMEDIATE RELEASE - SUNDAY: AUGUST 09, 2020

 

The Jamaica Customs Agency (JCA) is advising all its stakeholders that due to an emerging situation, all its offices located at Newport East and King Street, Kingston, will be closed this Monday, August 10, 2020.

The JCA is assuring its customers that the entity will continue to provide all online services and that staff will continue to liaise with customers under its teleworking regime.

The entity is further advising that all other Customs offices, including locations at the air and sea ports will remain open to the public.

CEO/Commissioner of Customs, Velma Ricketts Walker said that the closure of these two Customs locations is due to a confirmed case of COVID-19 with one of its employees. 

She indicated that the offices are currently undergoing a comprehensive sanitising excercise and that the closure is a precautionary measure for both staff and customers.

The Commissioner also reiterated that the entity will continue to institute and practise the public health measures geared at preventing and combating COVID-19.

The JCA's Newport East and King Street offices will re-open for regular business on Tuesday, August 11.

Jamaica Customs, thanks its stakeholders for their understanding, and will continue to serve you efficiently and effectively.

 

 

‘Buyers Beware of Scammers’ – Warns Jamaica Customs

The Jamaica Customs Agency (JCA) is reminding persons interested in purchasing goods on auction, including motor vehicles, to comply with the Agency’s standard operating procedures, in order to prevent being scammed by persons purporting to be able to sell vehicles on Customs auctions to them.

In this respect the public is asked to note the following guidelines:

  • All public auctions are advertised in the newspaper thirty (30) days before the date of the auction (section 88, sub-sections 1 & 2 of the Customs Act specify the process by which goods deposited within a Queen’s Warehouse shall be sold).
  • The JCA only sells goods on auctions and will not sell any item outside of the guidelines laid out in the Customs Act and its Regulations. Any item placed on public auction, such as a motor vehicle, which is not sold at that auction, will only be resold at a subsequent auction.
  • All motor vehicles are sold through competitive bidding, and no individual bidder is accorded special treatment or privilege.
  • The Agency will not use email or telephone to offer items for sale and all payments are only to be done at the Jamaica Customs Agency’s Cashier, on the day of the auction. Cheques must be written in the name: ‘Collector of Customs’.

Registration for an Auction

Persons wishing to participate in an auction must register through the JCA. Registration takes place at Queen’s Warehouse – 230 Spanish Town Road; Queen’s Warehouse – Norman Manley International Airport (NMIA); Queen’s Warehouse – Sangster International Airport (SIA); Monday – Friday, 9:00 a.m. - 3:00 p.m.  Registration of bidders closes at 3:00 p.m. on the day before an auction.

Applicants are required to submit the following:

  • Two (2) passport sized photographs
  • Taxpayer Registration Number (TRN) Card
  • Valid Government Issued Identification (Driver’s Licence, Passport,  Electoral ID)
  • Bidder’s Registration Fee of Two Thousand Dollars ($2,000.00). The bidder will be given a Bidder’s Registration Card which expires on December 31 each year.

The Agency also takes this opportunity to remind consumers that due to the onset of COVID-19, that the Agency has suspended the hosting of public auctions, until further notice. Auctions done by Private Treaty, are however still being undertaken.  Persons may call the Agency at 876-922-5140-8 for details.

 

 

 

Jamaica Customs Introduces Online Procedures for Returning Residents

In keeping with its thrust to increase operational efficiency and further enhance its relationships with its stakeholders, the Jamaica Customs Agency (JCA) has been engaged in a process of continuous improvement to ensure the best delivery of services to its customers. 

With the onset of COVID-19, many organisations, including the JCA, has had to find new and innovative ways to conduct their business operations effectively and safely.

In this regard, the JCA has automated the application process for the granting of Returning Resident and Returning Student Status and the accessing of related benefits.  The Agency has also revised some of the documentary requirements to improve efficiency in the verification process and enhance the customer experience.

The new process now facilitates the use of an online application process for provisional approval, prior to the arrival of the Returning Resident and the Returning Student once all requirements are satisfied.  Hence, individuals applying for Returning Resident/Returning Student status are no longer required to visit the offices of the Jamaica Customs Agency for their applications to be processed.

Online Application Process:

  1. Applicant logs on to the website www.jacustoms.gov.jm and completes the Registration Form.
  2. Computer system generates a username and password to access the Application Form.
  3. Applicant accesses the application portal/platform by entering the username and password, and completes the Application Form, uploads the required documents and submits online.
  4. Application is reviewed by the Returning Resident Unit and approval granted once all requirements are satisfied.
  5. Applicants may be interviewed if required, and a request made for them to schedule an appointment for an interview, using the online portal on the website. Applicant may also voluntarily request an interview for additional information or where the application has been denied.
  6. An Exemption Notice is generated by the Returning Residents Unit and issued to the applicant for submission to the Customs Broker who will use same, when preparing the Customs Declaration in ASYCUDA to clear shipment (s) on the port.

The JCA is also reminding Returning Residents and importers generally, that regardless of their status, that they must satisfy all other requirements connected with the importation and clearance of their goods.  This will include other documentary requirements, physical examination, and any other requirements, relating to other Border Regulatory Agencies (BRA).

Click here to register for the online session.

For further information on this, and other customs-related matters, customers may contact the Returning Resident and Customer Service Units at: 876-922-5140-8 or email: public.relations@jca.gov.jm.  

 

 

Scrap Metal Exporters Must Register Through JSWIFT Portal – No Manual Applications Will be Accepted

In keeping with measures to increase efficiency, all Scrap Metal Exporters requiring permits from the Trade Board Limited (TBL), are being reminded that effective Monday, June 22, 2020, they must register through the Jamaica Single Window for Trade (JSWIFT) portal at www.jswift.gov.jm, as manual applications will no longer be accepted by the TBL.

Trade Administrator/CEO of the TBL, Douglas Webster, described this move as a timely one, considering the thrust to re-energise Jamaican exports by, among other things, making related transactions easier to carry out. He indicated that the Trade Board is “delighted to put in practice something that has been discussed for a long time. Single Window is a game changer for the exporters and importers and by extension for Jamaica.”

Mr. Webster mentioned that “the main features of JSWIFT for scrap metal exporters include the ability to attach required documents, submit payment and view the status of an application.”

“Scrap metal exporters who are applying for permits would usually submit a number of physical documents such as a completed application form, certificate of bond, TCC, proof of registration by JAMPRO, certificate of incorporation, TRN, valid ID, police record, among others,” he pointed out.

Andre Williams, Chief Information Officer (CIO) of the Jamaica Customs Agency (JCA) and Project Manager for JSWIFT, stated that, “the automated services, involving online licensing and permit applications now being introduced for exports, is the first for the sector, and is a major step in the right direction for improving service delivery.”

“Based on our interaction with exporters, this is indeed a welcomed change and a drastic improvement from what previously existed,” he added.

Mr. Webster noted that his staff is fully prepared for this and has received extensive training from the JSWIFT team. Sharon Mais-Kleinhans, an exporter, said she is “happy for the change.” She expressed the view that “the online system will be more efficient and approval should be quicker.”

For further information, exporters may contact the JSWIFT Client Support Team at: support@jswift.gov.jm or info@jswift.gov.jm, or by telephone at 876-750-3096-7. They may also contact the TBL at info@tradeboard.gov.jm. The JSWIFT project is being implemented on a phased basis, by the JCA, in collaboration with other border regulatory agencies.

 

 

Jamaica Customs Reminds Customs Brokers and Clerks of Submission Deadline Of TCC and Police Record to Entity

The Jamaica Customs Agency (JCA) is reminding Customs Brokers and Broker Clerks that they have a period of three (3) months ending June 30, 2020, to submit a valid Tax Compliance Certificate (TCC) and Police Record, following the renewal of their licences with the JCA for the period 2020-2021. This extension is only applicable for the renewal of applications, as new applications for all licences are subject to the normal requirements.

Ordinarily, documents such as the TCC and Police Record would be required upon renewal of licences. However, the JCA temporarily suspended these requirements in light of the COVID-19 crisis, which impacted the usual business operations of most organisations.

 

Applying for a Customs Broker Licence

Subject to the requirements of the Customs Regulations, the Customs Brokers Licensing Advisory Board (CBLAB) of the JCA is responsible for recommending the issuance of licences to Individual Applicants, Bodies Corporate and Unincorporated Associations, which undertake Customs broking functions in Jamaica.

 

Applying for an Individual Licence

Individuals applying for a Customs Broker licence must submit the following documents along with the prescribed application form to the CBLAB:

  • Provisional licence held for not less than a year, after receiving training, while being articled to a Licensed Customs Broker;
  • Typed cover letter in the applicant’s own handwriting, stating the basis of the application;
  • Two (2) passport sized photographs certified by a Justice of the Peace (J.P.);
  • Valid Tax Compliance Certificate (TCC);
  • Valid Police Record;
  • Two (2) character references, one of which should be from a J.P.;
  • Proof of residence (utility bill or confirmation letter from a J.P., etc);
  • Proof of age (Passport, Driver’s Licence or National ID);
  • Proof of educational qualification (Mathematics and English are mandatory, except where exemptions apply).

 

Applying for a Body Corporate Licence Application

Bodies Corporate must submit the following, along with the prescribed application form for such licences: 

  • Typed cover letter stating the basis of the application;
  • A certified copy of the Certificate of Incorporation;
  • Two (2) character references for each director, one of which should be from a J.P.;
  • Valid Police Records for each applicant;
  • Valid Tax Compliance Certificate (TCC);
  • One (1) passport sized photograph certified by a J.P. for each director;
  • A valid Tax Compliance Certificate (TCC) in the name of the Body Corporate;
  • Majority of the directors must provide:
    1. Proof of age (Passport,  Driver’s Licence or National ID);
    2. Proof of residence ((utility bill or confirmation  letter from a J.P., etc);
    3. Proof of educational qualification (Mathematics and English Language mandatory, except where exemptions are applicable).

 

Application for Unincorporated Association Licence

Unincorporated Associations must submit the following, along with the application form for such licences:

  • Typed cover letter, stating the basis of the application;
  • Each member should submit:
    • Two (2) certified passport size photographs;
    • Valid Tax Compliance Certificate;
    • Police Record;           
    • Two (2) character references, one of which should be from a J.P.;
    • Proof of residence (utility bill or Confirmation Letter from J.P., etc)
    • Proof of age (Passport Bio-page, Driver’s Licence or National ID);
    • Proof of educational qualification (Mathematics and English mandatory, except where exemptions may apply);
    • One member must be a Licence Customs Broker.

 

PLEASE NOTE:

  • All applications must be submitted to the Office of the Director of Customs House Operations.
  • The witnessing of signed applications is no longer required by the JCA.
  • All applicants are required to sign a copy of the Code of Conduct prior to the issuing of the licence, and are also subject to a background check and to public notification.

The Agency remains fully committed to strengthening the partnership with the broker fraternity.

 

 

 

Jamaica Customs Extends Period for Customs Brokers and Clerks to Submit TCC and Police Record to Agency

The Jamaica Customs Agency (JCA) is reminding Customs Brokers and Broker Clerks that they have a period of three (3) months ending June 30, 2020, to submit their valid Tax Compliance Certificate (TCC) and Police Record, following the renewal of their licences with the JCA for the period 2020-2021. This extension is only applicable for the renewal of applications, as new applications for all licences are subject to the normal requirements.

Ordinarily, documents such as the TCC and Police Record would be required upon renewal of licences. However, the JCA temporarily suspended these requirements in light of the COVID-19 crisis, which impacted the usual business operations of most organisations.

 

Applying for a Customs Broker Licence

Subject to the requirements of the Customs Regulations, the Customs Brokers Licensing Advisory Board (CBLAB) of the JCA is responsible for recommending the issuance of licences to Individual Applicants, Bodies Corporate and Unincorporated Associations, which undertake Customs broking functions in Jamaica.

 

Applying for an Individual Licence

Individuals applying for a Customs Broker licence must submit the following documents along with the prescribed application form to the CBLAB:

  • Provisional licence held for not less than a year, after receiving training, while being articled to a Licensed Customs Broker;
  • Typed cover letter in the applicant’s own handwriting, stating the basis of the application;
  • Two (2) passport sized photographs certified by a Justice of the Peace (J.P.);
  • Valid Tax Compliance Certificate (TCC);
  • Valid Police Record;
  • Two (2) character references, one of which should be from a J.P.;
  • Proof of residence (utility bill or confirmation letter from a J.P., etc);
  • Proof of age (Passport, Driver’s Licence or National ID);
  • Proof of educational qualification (Mathematics and English are mandatory, except where exemptions apply).

 

Applying for a Body Corporate Licence Application

Bodies Corporate must submit the following, along with the prescribed application form for such licences:  

  • Typed cover letter stating the basis of the application;
  • A certified copy of the Certificate of Incorporation;
  • Two (2) character references for each director, one of which should be from a J.P.;
  • Valid Police Records for each applicant;
  • Valid Tax Compliance Certificate (TCC);
  • One (1) passport sized photograph certified by a J.P. for each director;
  • A valid Tax Compliance Certificate (TCC) in the name of the Body Corporate;
  • Majority of the directors must provide:
    1. Proof of age (Passport,  Driver’s Licence or National ID);
    2. Proof of residence ((utility bill or confirmation  letter from a J.P., etc);
    3. Proof of educational qualification (Mathematics and English Language mandatory, except where exemptions are applicable).

 

Application for Unincorporated Association Licence

Unincorporated Associations must submit the following, along with the prescribed application form for such licences:

  • Typed cover letter, stating the basis of the application;
  • Each member should submit:
    • Two (2) certified passport size photographs;
    • Valid Tax Compliance Certificate;
    • Police Record;
    • Two (2) character references, one of which should be from a J.P.;
    • Proof of residence (utility bill or Confirmation Letter from J.P., etc)
    • Proof of age (Passport Bio-page, Driver’s Licence or National ID)
    • Proof of educational qualification (Mathematics and English mandatory, except where exemptions may apply);
    • One member must be a Licence Customs Broker

 

PLEASE NOTE:

  • All applications must be submitted to the Office of the Director of Customs House Operations.
  • The witnessing of signed applications is no longer required by the JCA.
  • All applicants are required to sign a copy of the Code of Conduct prior to the licence being issued, and are also subject to a background check and to public notification.

The Agency remains fully committed to serving our stakeholders, and strengthening the partnership with the broker fraternity.

 

 

 

 

Jamaica Customs Says Persons in Lock-down Should Not Attempt to Clear Goods – Customers Encouraged to Use Express Cargo Clearance Procedure

The Jamaica Customs Agency (JCA) is advising that persons who are in ‘lock-down’,  as ordered by the  Government of Jamaica, should desist from attempting to effect clearance at any port, as this will not be facilitated by the JCA, during the period of ‘lock-down’.

The JCA is also reminding the public that only the consignee (person in whose name the goods have been imported), an Agent, or any other person authorised to undertake clearance, is allowed on the port or in warehouses to effect the clearance of shipments.

In order to minimise physical contact during this time, the Agency is encouraging customers to use the Express Cargo Clearance Procedure (ECCP), for the processing and clearance of personal shipments with a value at or (Cost, Insurance & Freight - CIF) below US$5000.00.

 

The Express Cargo Clearance Procedure

Importers can authorise Clearing Agents (Consolidators, Freight Forwarders, Warehouse Keepers or Customs Brokers) to clear personal shipments. This includes preparing, submitting and paying for a Customs Declaration (IMS4), where so authorised by the importer.

Where authorised, some Clearing Agents can complete the entire Customs clearance formalities, including the delivery of the cargo/goods to the consignee, upon the request of the customer. 

 

Convenient Payment Options

In keeping with the nation’s efforts to minimise the spread of COVID-19, the Agency is reminding its customers of its online payment options, such as E-payment (via the ASYCUDA World Portal); Real Time Gross Settlement -R.T.G.S (Direct Bank Transfer); and the Advance Deposit Account (Prepayment Services). However, customers can still make ‘over-the-counter’ payments at the Cashier at the offices of the JCA. For further information on these payment options, customers may call the JCA's Revenue Accounts Unit at 876-948-5151 or email directpayment@jca.gov.jm.   

The JCA remains committed to facilitating trade during this crisis, and will continue to seek ways to optimise efficiency. We urge our customers to remain safe. Let us together, combat COVID-19.

 

 

 

Sustaining the Jamaican Economy Amidst COVID-19" - Online/Digital Forum - Wed. April 8, 2020

Jamaica and many other countries have been negatively affected by the coronavirus, COVID-19. The impact of this virus has had unprecedented and far-reaching effects globally. Subsequently, the impact of COVID-19, has caused much anxiety among businesses and the wider population, and it is therefore crucial that the public and private sector work together in mitigating its impact. 

As a border and trade facilitation entity, and a crucial link in the supply chain, the JCA is committed to ensuring that trade continues, so that the wheels of our economy continue to turn, in the midst of this crisis.  

It is in this respect, that the JCA in collaboration with several private sector entities (Courier Assoc., JCC, JMEA, SAJ, KWL, KFTL, JSCB, CBFFAJ etc.) will be hosting an Online Forum in which, as public/private sector we would seek to: 

  • Reassure the public that business/manufacturing/services continue
  • State our business continuity efforts
  • Indicate recovery plans/mechanisms post COVID-19. 
  • Provide information or give clarity, where required

We recognise the stifling effect COVID-19 can have on our economy, and as key players, we must especially at this time, remind Jamaicans that we are on the same path - that of sustaining the Jamaican economy.

Date/Time: Wednesday, April 8, 10:30 a.m. to 12 noon 

Live at: www.jacustoms.gov.jm, on JNN, Gleaner Online Platforms and Nationwide 90FM

 

DO STAY SAFE AND STAY HEALTHY.

 

 

Clearance of Goods by Persons in Quarantine Will Not Be Facilitated – Jamaica Customs

In keeping with public health measures to combat the coronavirus, COVID-19, the Jamaica Customs Agency (JCA) is advising passengers, who entered Jamaica on or after March 18, and are in quarantine, to refrain from proceeding to any port to effect the clearance of goods, as this will not be facilitated until their quarantine period has ended.

The Agency is also urging other persons in quarantine, to adhere to the requisite health protocols and guidelines of the quarantine period, as together we seek to effectively combat this pandemic. 

Customers who must visit its offices are also being asked to cooperate with security personnel, with respect to using the hand sanitisers (alcohol based) provided by the organisation. Customers may also use their own sanitiser in the presence of security personnel.

The JCA takes this opportunity to encourage customers to utilise its online channels, such as Live Chat and its Customer Relationship and Feedback Platform, located on its website: www.jacustoms.gov.jm, to make queries or to lodge reports. They may also email our Customer Service Representatives at public.relations@jca.gov.jm and quick.response@jca.gov.jm, or telephone 876-922-5140-8.

The Agency remains fully committed to serving our stakeholders and our country.

 

 

 

Pages

About us

Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.

           

Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm

Follow Us