Frequently Asked Questions FAQs

The Jamaica Customs Agency in an effort to provide quality customer service to our customers has collated a list of frequently asked questions and have place them here for accessibility.

Select the category and the question below and the answer will be displayed.
 

About us

Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.

           

Jamaica Customs Agency

Customs House
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm

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