Frequently Asked Questions. - Authorized Economic Operator (AEO)

Meet the Customs requirements, the AEO security requirements and be compliant with other government agencies.

The primary focus of the AEO programme is to ensure that the supply chain for international trade is secure, it encompasses importers/ exporters, brokers, freight forwarders, shipping lines, consolidators, logistic operators and manufacturers that all who come in contact with the goods have requisite security measures in placeto ensure there is no compromise.

AEO is (by WCO definition) “a party involved in the international movement of goods in whatever function that has been approved by or on behalf of a national Customs administration as complying with WCO or equivalent supply chain security standards. Authorized Economic Operators include inter alia manufacturers, importers, exporters, brokers, carriers, consolidators, intermediaries, ports, airports, terminal operators, integrated operators, warehouses and distributors.

About us

Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.


Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm

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