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Customer Relationship and Feedback Form - General
Customer Relationship and Feedback Form - Intelligence
Customer Relationship and Feedback Form - Bribery and Corruption
Customs House
Head Office
Myers Wharf, Newport East, Kingston 15
+ Tel: 876 922 5140-8 || 922 8770-3
+ Email: quick.response@jca.gov.jm
Public Relations Unit (General Customer Service)
+ Tel: 876 948-7849 || Toll Free - 1 888 287 8667
+ Email: public.relations@jca.gov.jm
Information Management Unit (IMU) IT Helpdesk
+ Tel: 876 750 3030 || 750 3070 || 750 3047
Tariff Unit
+ Tel: 876 967 3495
Corporate Office
2-4 King Street, Kingston
+ Tel: 876 948 5151
Other Locations
Parcels Post
South Camp Rd, (Central Sorting Office)
+ Tel: 876 922 9430-9
Kingston Freeport Terminal Ltd. (formerly KCT)
Port Bustamante, Kingston 11
+ Tel: 876 923 7018
Container Services Limited
+ Tel: 876 923 4200-5
Contraband Enforcement Team
+ Tel: 876 923 7641 || 797-3912
Kingston Freezone
65 Caracas Ave, Kingston 15
+ Tel: 876 923 5274
Site Inspection Unit
142 Fourteenth Street, Newport West, Kingston 13
+ Tel: 876 922 2110 || 937 2387
Customs, Port Royal
+ Tel: 876 967 8069
Queen's Warehouse
230 Spanish Town Rd, Kingston 11.
+ Tel: 876 937 1158 || 923 8796
Norman Manley International Airport
Air Jamaica Cargo
+ Tel: 876 924 8715
Passenger Terminal
+ Tel: 876 924 8320
Customs Baggage Hall
+ Tel: 876 924 8062
Export Branch
+ Tel: 876 932 7170
Queens Warehouse
+ Tel: 876 932 7170 || 7173
Public Bonded Warehouses
Adolph Levy
228 83-87 First Street Newport West, Kingston 13
+ Tel: 876 923 5021-5
Universal Freight
214, 76 Marcus Garvey Drive, Kingston.
+ Tel: 876 923 6419 || 923 6611
Kingston Wharves
Third Street, Kingston 11
+ Tel: 876 923 9211-7
Kingston Logistics Center
146 First Street, Newport West, Kingston 11
Air Cargo Public Bonded Warehouses
AJAS1
+ Tel: 876 923 924 8662
AMERIJET
+ Tel: 876 932 7188
AJAS2
+ Tel: 876 922 5140-5 || Ext. 3444
DHL
+ Tel: 876 922 5140-5 || 876 618 0361 Ext. 3442
FEDEX
+ Tel: 876 922 5140-5 || 876 618 0361 Ext. 3442
Collector of Customs
61 Main St. St Ann's Bay
+ Tel: 876 972 1633 || 876 972 7311
Customs Office 5
Caledonia Rd, Mandeville
+ Tel: 876 962 2368
Customs Office
6 Allan Avenue
+ Tel: 876 993 2305 || 715-3974
Customs House
Collector of Customs Revenue Centre
GWest Montego Bay
Unit #8, GWest Corporation Limited
Lot 6, Crane Boulevard
Fairview, Montego Bay
St. James.
+ Tel: 876-922 5140-8
Sangster International Airport
Air Cargo
+ Tel: 876 952 2537
Queen’s Warehouse
+ Tel: 876 971 5227
Baggage Hall
+ Tel: 876 952 2469 || 952-0079
Marine Operations
Container Station (Port Handlers)
+ Tel: 876 979 8126
Montego Bay Freeport (Sea Board)
+ Tel: 876 979 8126
Site Unit
+ Tel: 876 953 6937
Parcels Post
122 Barnett Street
+ Tel: 876 952 3080
Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.
Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3
Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151
Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm
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