Kingston, Jamaica:

The Jamaica Customs Agency (JCA) is advising its stakeholders that the telephone lines (876-922-5140-8 and 876-948-5151) at its Head Office at Myers’ Wharf, Newport East, and the Corporate Office at King Street, Kingston are temporarily out of service.

This disruption in service is beyond our control and our service provider is currently working to rectify the situation.

In the interim, stakeholders may contact the JCA at 876-618-0361 or via email at quick.response@jca.gov.jm or public.relations@jca.gov.jm or imu@jacustoms.gov.jm or helpdesk@jca.gov.jm. Stakeholders may also visit the website www.jacustoms.gov.jm for information.

The JCA is committed to providing the best quality service to its clients and apologise for the inconvenience caused. The Agency will provide further updates as soon as the lines become operational.


For Additional Information, Contact:

Natalee Tomlinson- Cameron

Customer Service Manager

Tel: 876-948-7849 or 876-588-7307

Email: natalee.cameron@jca.gov.jm



About us

Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.


Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm

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