The Jamaica Customs Agency continues to exercise vigilance in executing its Border Protection Mandate

The Jamaica Customs Agency(JCA) wishes to assure the public that it remains committed to facilitating trade, collecting revenue on behalf of the Government and protecting Jamaica’s borders and citizens.In this respect, the Agency has increased its vigilance and process controls at the various ports of entry which may impact the turnaround time for clearances. The JCA therefore beckons the understanding of the importing public, as the entity operates in accordance with all governing laws.


As a reminder, the Agency implores all importers to provide accurate invoices regarding their shipments, to their agents for a prompt clearance process and reminds importers, couriers, shippers and customs brokers that all imports are subject to applicable customs procedures, including interventions consistent with its risk management, valuation and other processes.


The Jamaica Customs Agency is cognizant of the recent queries regarding a particular entity; however, in keeping with our tenets of integrity and confidentiality, the agency will not comment on the specifics regarding any of our clients. We reassure the public that we are driven by our Core Values, CAPIT- Customer-focused, Accountability, Professionalism, Integrity and Transparency in all our operations.





For more information:       La Donna Manning

Director, Public Relations & Customer Services



Natalee Tomlinson

Customer Service Manager

(876) 588-7307


Public Relations and Customer Service Unit

(876) 922-5140-8

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About us

Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.


Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm

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