The Jamaica Customs Agency (JCA) is advising, that its telephone lines: 876-922-5140-8, operated from its head office in Kingston, are fully functional, following a disruption in service (Nov. 11th), which has been rectified by its Service Provider.


In addition to the switchboard numbers, stakeholders may also contact the JCA at 876-948-7849, 876-948-5151, or 876-618-0361. They may also contact  the Agency by email: quick.response@jca.gov.jm, public.relations@jca.gov.jm, imu@jca.gov.jm and helpdesk@jca.gov.jm, as well as via its website: www.jacustoms.gov.jm for customs-related information.


The JCA remains committed to providing high quality service to its clients, and once more, thank them for their understanding.  




About us

Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.


Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm

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