The JCA wishes to advise that our ePayment Services will be taken offline for urgent maintenance. Until the service has been fully restored, we request that you make use of alternative means of payment for the further processing of your declarations by the Agency.
Please note payments can be tendered at the nearest Customs Cashier using the Point of Sale terminals in this regard.
The option of RTGS allowing direct funds transfer may also be used with the completion and submission of the attached form. The instructions for use are as follows:
1. Amount Transferred must be equal to the TOTAL OF ALL ENTRIES LISTED (only for Commercial Entries).
2. Payments that are successfully submitted will be processed and the transaction records will be updated for further processing.
3. Payments submitted after banking hours may be reflective the next day which will thereafter be processed.
Please call our Revenue Accounts Unit for further details or verification at 948-5151 or 922-5140-8 for use of these payment options.
We are aware that there are outstanding payments that are not reconciled and we are in the process of fixing those. The JCA apologizes for any inconvenience caused and will be working assiduously to restore services for start of business day tomorrow June 19, 2019.
Please note the The Customs Management System (ASYCUDA) is not affected and is functional.