July 2023

Travelling just got easier – JCA and PICA urges passengers to use online form

As agencies within the Government of Jamaica seek to automate their processes for more efficiency and accuracy, the Jamaica Customs Agency (JCA) and the Passport, Immigration and Citizenship Agency (PICA) are promoting the use of the Electronic Passenger Declaration (C5) Form through the newly developed online portal, to ensure that by October 2023, all passengers Go E!

About us

Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.


Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm

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