August 2020

JAMAICA CUSTOMS SAYS TELEPHONE LINES ARE TEMPORARILY DOWN

Kingston, Jamaica:

The Jamaica Customs Agency (JCA) is advising its stakeholders that the telephone lines (876-922-5140-8 and 876-948-5151) at its Head Office at Myers’ Wharf, Newport East, and the Corporate Office at King Street, Kingston are temporarily out of service.

This disruption in service is beyond our control and our service provider is currently working to rectify the situation.

Jamaica Customs Introduces Online Applications for Refunds – As of August 24

The Jamaica Customs Agency (JCA) is advising importers that starting Monday, August 24, 2020, that all applications for refunds must be submitted online at: www.jacustoms.gov.jm.  Previously, applicants were required to manually submit a letter to the Collector of Customs, detailing the circumstances for requesting the refund.

Importers are also being reminded that all applications must be made within two years after such overpayment is made, as stipulated in Section 50 of the Customs Act.

The Act states that:   

Jamaica Customs Re-Opens Corporate Offices – Urges Stakeholders to Be Vigilant

The Jamaica Customs Agency (JCA) is advising its stakeholders that all its offices are now open to the public, following the closure of its Newport East and King Street offices in Kingston, on Monday, August 10, 2020, due to a confirmed case of COVID-19 with one of its employees. 

A comprehensive sanitisation exercise of the facilities has since been done.

The JCA will continue to institute and practise the public health protocols geared at preventing, and combating COVID-19, and urges its stakeholders to remain vigilant in the fight against the virus.

JAMAICA CUSTOMS TO CLOSE ITS NEWPORT EAST AND KING STREET OFFICES THIS MON - AUGUST 10

FOR IMMEDIATE RELEASE - SUNDAY: AUGUST 09, 2020

 

The Jamaica Customs Agency (JCA) is advising all its stakeholders that due to an emerging situation, all its offices located at Newport East and King Street, Kingston, will be closed this Monday, August 10, 2020.

The JCA is assuring its customers that the entity will continue to provide all online services and that staff will continue to liaise with customers under its teleworking regime.

‘Buyers Beware of Scammers’ – Warns Jamaica Customs

The Jamaica Customs Agency (JCA) is reminding persons interested in purchasing goods on auction, including motor vehicles, to comply with the Agency’s standard operating procedures, in order to prevent being scammed by persons purporting to be able to sell vehicles on Customs auctions to them.

In this respect the public is asked to note the following guidelines:

About us

Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.

           

Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm

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