June 2018

Jamaica Customs Quells “Fake Rice” News Making Rounds in Social Media

In keeping with a statement,  appearing in social media spaces recently, pertaining to the importation of contaminated rice in Jamaica, the Jamaica Customs Agency (JCA) is advising the public that the Agency has no proof that the rice referred to in the statement, has come through Jamaica’s controlled ports/borders (Customs).

Disruption of ePayment Services

The JCA wishes to advise that our ePayment Services will be taken offline for urgent maintenance. Until the service has been fully restored, we request that you make use of alternative means of payment for the further processing of your declarations by the Agency.  

Please note payments can be tendered at the nearest Customs Cashier using the Point of Sale terminals in this regard.  

The option of RTGS allowing direct funds transfer may also be used with the completion and submission of the attached form. The instructions for use are as follows:

Jamaica Customs Reminds Charity Organisations of Procedures for Clearing Charitable Items

The Jamaica Customs Agency (JCA) recognises the contribution and crucial role charitable organisations play in the development of Jamaica, and the ease at which they do business with the entity, is in keeping with the Agency’s mandate to facilitate trade through the implementation of efficient and effective processes.

About us

Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.


Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm

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