The Jamaica Customs Agency (JCA) is cognisant of the intermittent disruptions and resulting delays that our customers have been experiencing with the Automated Customs Management System. The Agency extends sincere apologies to our valued clients and business partners while we enhance our automated environment towards improved service delivery and user experience.
Customs House Weekly Series #32
Jamaica Customs heads to Spanish Town for 2nd Community-based Engagement
Spanish Town will come alive this Thursday, August 17, as the Jamaica Customs Agency (JCA), will host its second community-based engagement: “Customs Meets the Community,” under the theme: ‘Reaching Our Customers Where They Are.’
The Jamaica Customs Agency (JCA) is advising its customers and stakeholders that it will be facilitating the clearance of containers at the Port of Kingston, for as long as the Kingston Freeport Terminal Limited (KFTL) remains opened for business.
This facilitation is in keeping with efforts to clear the back log of containers, which occurred as a result of recent strikes by haulage contractors and operators, who have since resumed duties at the Terminal.
The Jamaica Customs Agency (JCA) wishes to apologise for the delays and inconvenience experienced by our valued customers as a result of the interruptions of service from our internet service provider.
Please be advised that the JCA is working with the internet service provider to rectify the situation.
The JCA wishes to express our sincere appreciation to Kingston Wharves Limited (KWL) and other operators for extending their operation hours until 7:00 p.m. today.
Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.
Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3
Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151
Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm
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