The Jamaica Customs Department has a firm commitment to privacy. This statement discloses our information gathering and dissemination practices for this website.
If you are submitting personal details, credit card numbers, or other information over the Internet which you wish to remain private, please note that, while all attempts are made to secure information transmitted to this website, there is a possibility that information you submit could be observed by a third party while in transit.

Security
Our web site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Only certain employees have access to the information you provide us. They have access only for data analysis and quality control purposes. The Certification Authority Verisign, also certifies this site; our customers communicate securely using the Secure Sockets Layer (SSL - 128bit) technology, the standard for secure communications on the Web.

Information logged
When you visit this website, our server logs the following information which is provided by your browser for statistical purposes only:

• the type of browser and operating system you are using;
• your server's IP address (a number which is unique to the machine through which you are connected to the Internet: usually one of your service provider's machines).
• the date and time of your visit; and
• the address of the pages accessed and the documents downloaded.

All of this information we use only for statistical analysis or systems administration purposes. No attempt will be made to identify users or their browsing activities, except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant.

Logons
Some pages of this Internet website provide logon to restricted access areas. To logon to these services users must contact the Jamaica Customs ITU Department for registration details. These details will only be used for the purpose for which you have provided it.

Refund Policy
No electronic refunds will be made for payments made on this website. To request a refund please send application letter, to the Collector of Customs, Myers Wharf, Newport East, Kingston 15, stating the reason for the refund request. The necessary supporting documents should be attached.

Contact details
If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you can contact:

Jamaica Customs ITU
Newport East, Jamaica, W.I.
Tel: (876) 750-3030
Website: http://www.jacustoms.gov.jm